All five boroughs · 311 · DOB · HPD · ECB/OATH · DSNY

Know about every NYC complaint and violation on your buildings before it becomes a fine.

NYC 360 Alerts watches the City's records for your properties around the clock and alerts you the moment something new shows up, with hearing dates, penalties and deadlines in one dashboard.

14-day free trialNo setup feeEmail + dashboard alerts
Example
New 311 complaint · 2 min ago
Heat/Hot Water: Entire building
123 Example St, Brooklyn
AgencyHPD
StatusOpen
FiledToday, 7:42 AM
SourceNYC311
Example
ECB / OATH violation
Failure to maintain building
HearingOct 14, 8:30 AM
Penalty$1,250
Balance due$1,250
StatusHearing pending
Illustration with a fictional address and figures.
Built on official City sources:NYC311Dept. of BuildingsHPDOATH / ECBDSNYNYC Open Data
How it works

Set it up once. Hear about problems early.

No more checking five different City websites building by building.

1

Add your buildings

Enter addresses, or BBL / BIN numbers if you have them. We match each property to the City's records across all five boroughs.

2

We watch the City's data

We check 311, DOB, HPD, ECB/OATH and sanitation sources on a schedule, from every minute to daily depending on the source.

3

Get alerted and act

New items arrive by email and in your dashboard with the details you need: hearing dates, penalties, balances and correction deadlines.

What we monitor

Every major source of NYC building trouble

One alert feed for the complaints and violations that turn into fines, hearings and liens.

311 complaints

Heat, noise, illegal conversions, sanitation, and more, often the first sign an inspection is coming.

Typically within 1–2 minutes of filing

DOB complaints

Department of Buildings complaints with category, status and disposition.

Checked every minute

HPD complaints

Housing maintenance complaints from tenants, with the specific problems reported.

Checked hourly

HPD violations

Class A, B and C violations with correction and certification deadlines, so nothing slips.

Checked hourly

ECB / OATH violations

Hearing dates, penalties, balances due and defaults, so you never miss a hearing.

Checked hourly

DSNY sanitation tickets

Sanitation summonses heard at OATH, with hearing status and amounts owed.

Checked daily
Honest about speed

As fast as the City publishes

We check each source as often as it's worth checking. Some City agencies publish records within minutes; others take a day or more. We alert you as soon as a record becomes public.

SourceHow fast you'll hear
311 complaintsTypically 1–2 minutes after filing
DOB complaintsChecked every minute; the City usually publishes about a day after filing
HPD complaints & violationsChecked hourly
ECB / OATH violationsChecked hourly
DSNY sanitation ticketsChecked daily

Timing depends on when each City agency publishes its data. We can't alert on a record before it's public.

One dashboard

Everything in one place

  • Hearing dates for ECB/OATH and sanitation cases
  • Fines, balances and defaults at a glance
  • HPD violation class with correction and certification deadlines
  • Mark-reviewed workflow so your team knows what's handled
  • Compliance report PDF for any property, ready to share
  • All five boroughs, matched by BBL and BIN
Email alertsWeb dashboardSMS text alerts Coming soon
Coming soon

Don't miss a building you forgot about

When you sign up, we'll search public records for other NYC properties tied to your name or LLC and ask, "Do you also own these?" One click adds them to your watchlist.

Do you also own these? Example
Pricing

Simple pricing that scales with your portfolio

Every plan includes all alert types, the dashboard and PDF reports. 14-day free trial, no setup fee.

Owner

For owners with one or a few buildings
$19/mo
or $190/yr billed annually
  • 3 properties included
  • $6/mo per extra property
  • 1 user
  • All alert types + dashboard
  • Compliance report PDFs
Start free trial
Recommended

Landlord

For landlords managing a growing set of buildings
$49/mo
or $490/yr billed annually
  • 10 properties included
  • $5/mo per extra property
  • 3 users
  • All alert types + dashboard
  • Compliance report PDFs
Start free trial

Portfolio

For property managers and portfolio owners
$149/mo
or $1,490/yr billed annually
  • 50 properties included
  • $3/mo per extra property
  • 10 users
  • All alert types + dashboard
  • Compliance report PDFs
Start free trial

Enterprise

For large portfolios and management companies
$399/mo
or $3,990/yr billed annually
  • 150 properties included
  • $2/mo per extra property
  • Unlimited users
  • White-label reports
  • 500+ properties? Contact us
Start free trial

All prices in USD. 14-day free trial on every plan · No setup fee · Annual plans get 2 months free.

FAQ

Questions, answered honestly

How fast will I hear about a new complaint or violation?

311 complaints typically reach you within 1–2 minutes of being filed. DOB complaints are checked every minute, but the City usually publishes them about a day after filing. HPD and ECB/OATH records are checked hourly and sanitation tickets daily. We can only alert on a record once the City makes it public, so timing depends on each agency.

Where does the data come from?

From official City sources: the NYC311 portal and NYC Open Data datasets published by the Department of Buildings, HPD, OATH/ECB and DSNY. We match records to your properties by BBL (borough-block-lot) and BIN (building identification number).

Is this an official City of New York service?

No. NYC 360 Alerts is an independent service and is not affiliated with the City of New York. Always confirm details with the issuing agency before acting on a hearing or deadline.

How will I receive alerts?

By email and in your web dashboard today. SMS text alerts are coming soon.

What counts toward my property limit, and what if I need more?

Each building you ask us to watch counts as one property. Every plan includes a set number and you can add more at the per-property price for your plan. Managing 500+ properties? Contact us through the form for Enterprise pricing.

Does this replace my attorney or expediter?

No. NYC 360 Alerts makes sure you find out early and have the details in one place. Resolving violations, curing conditions and representing you at hearings is still work for you or your professionals. Early notice just gives you more time to do it.

Get started

Start your 14-day free trial

We're onboarding early customers now. Tell us about your buildings and we'll get you set up.

  • 14-day free trial on any plan
  • No setup fee
  • All five boroughs, all alert types

Join the early-access list

Takes about 30 seconds.

Borough(s)
✓

You're on the list!

Thanks. We'll reach out soon to set up your free trial.