Know about every NYC complaint and violation on your buildings before it becomes a fine.
NYC 360 Alerts watches the City's records for your properties around the clock and alerts you the moment something new shows up, with hearing dates, penalties and deadlines in one dashboard.
Set it up once. Hear about problems early.
No more checking five different City websites building by building.
Add your buildings
Enter addresses, or BBL / BIN numbers if you have them. We match each property to the City's records across all five boroughs.
We watch the City's data
We check 311, DOB, HPD, ECB/OATH and sanitation sources on a schedule, from every minute to daily depending on the source.
Get alerted and act
New items arrive by email and in your dashboard with the details you need: hearing dates, penalties, balances and correction deadlines.
Every major source of NYC building trouble
One alert feed for the complaints and violations that turn into fines, hearings and liens.
311 complaints
Heat, noise, illegal conversions, sanitation, and more, often the first sign an inspection is coming.
DOB complaints
Department of Buildings complaints with category, status and disposition.
HPD complaints
Housing maintenance complaints from tenants, with the specific problems reported.
HPD violations
Class A, B and C violations with correction and certification deadlines, so nothing slips.
ECB / OATH violations
Hearing dates, penalties, balances due and defaults, so you never miss a hearing.
DSNY sanitation tickets
Sanitation summonses heard at OATH, with hearing status and amounts owed.
As fast as the City publishes
We check each source as often as it's worth checking. Some City agencies publish records within minutes; others take a day or more. We alert you as soon as a record becomes public.
| Source | How fast you'll hear |
|---|---|
| 311 complaints | Typically 1–2 minutes after filing |
| DOB complaints | Checked every minute; the City usually publishes about a day after filing |
| HPD complaints & violations | Checked hourly |
| ECB / OATH violations | Checked hourly |
| DSNY sanitation tickets | Checked daily |
Timing depends on when each City agency publishes its data. We can't alert on a record before it's public.
Everything in one place
- Hearing dates for ECB/OATH and sanitation cases
- Fines, balances and defaults at a glance
- HPD violation class with correction and certification deadlines
- Mark-reviewed workflow so your team knows what's handled
- Compliance report PDF for any property, ready to share
- All five boroughs, matched by BBL and BIN
Simple pricing that scales with your portfolio
Every plan includes all alert types, the dashboard and PDF reports. 14-day free trial, no setup fee.
Owner
- 3 properties included
- $6/mo per extra property
- 1 user
- All alert types + dashboard
- Compliance report PDFs
Landlord
- 10 properties included
- $5/mo per extra property
- 3 users
- All alert types + dashboard
- Compliance report PDFs
Portfolio
- 50 properties included
- $3/mo per extra property
- 10 users
- All alert types + dashboard
- Compliance report PDFs
Enterprise
- 150 properties included
- $2/mo per extra property
- Unlimited users
- White-label reports
- 500+ properties? Contact us
All prices in USD. 14-day free trial on every plan · No setup fee · Annual plans get 2 months free.
Questions, answered honestly
How fast will I hear about a new complaint or violation?
311 complaints typically reach you within 1–2 minutes of being filed. DOB complaints are checked every minute, but the City usually publishes them about a day after filing. HPD and ECB/OATH records are checked hourly and sanitation tickets daily. We can only alert on a record once the City makes it public, so timing depends on each agency.
Where does the data come from?
From official City sources: the NYC311 portal and NYC Open Data datasets published by the Department of Buildings, HPD, OATH/ECB and DSNY. We match records to your properties by BBL (borough-block-lot) and BIN (building identification number).
Is this an official City of New York service?
No. NYC 360 Alerts is an independent service and is not affiliated with the City of New York. Always confirm details with the issuing agency before acting on a hearing or deadline.
How will I receive alerts?
By email and in your web dashboard today. SMS text alerts are coming soon.
What counts toward my property limit, and what if I need more?
Each building you ask us to watch counts as one property. Every plan includes a set number and you can add more at the per-property price for your plan. Managing 500+ properties? Contact us through the form for Enterprise pricing.
Does this replace my attorney or expediter?
No. NYC 360 Alerts makes sure you find out early and have the details in one place. Resolving violations, curing conditions and representing you at hearings is still work for you or your professionals. Early notice just gives you more time to do it.
Start your 14-day free trial
We're onboarding early customers now. Tell us about your buildings and we'll get you set up.
- 14-day free trial on any plan
- No setup fee
- All five boroughs, all alert types
You're on the list!
Thanks. We'll reach out soon to set up your free trial.